Safety Command Center

THE CUSTOMER

Royal Caribbean Group is a global cruise company and one of the world’s largest vacation brands. Headquartered in Miami, it owns and operates several cruise lines, including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises, with additional joint ventures like TUI Cruises and Hapag-Lloyd Cruises. The company is known for innovation in ship design, guest experiences, and sustainability efforts, serving millions of travelers worldwide each year.

THE CHALLENGE

900lbs partnered with EY and Royal Caribbean Group (RCG) to develop a Proof of Concept interactive visualization tool for the Safety Command Center of the future. Royal Caribbean sought a way to transition from the printed deck maps and overlays, disparate systems, and traditional safety tools to create a more interactive, future-forward application that would differentiate Royal Caribbean as an innovative brand and, most importantly, leverage emerging technologies as tools to support Safety Command Center efforts onboard.

This original Proof of Concept was showcased at Royal Caribbean’s Sea Beyond Event, held at the historic Brooklyn Naval Yard, as part of a series of hands-on examples showcasing how RCL’s investment in digital technology and innovation is driving change across the fleet.

Months later, our team at 900lbs worked with EY and Royal Caribbean to make the Safety Command Center vision a reality.

THE SOLUTION

The Safety Command Center Interactive Touch Screen Application is the first of its kind, transforming the way in which the Safety Command Center team can work together to effectively plan and respond to safety incidents.

Located in the center of the bridge, this touch screen application serves as the heart of the Safety Command Center to help further enable collaboration in making quicker, more informed decisions that help maintain a safer environment onboard.

It empowers bridge officers and incident response teams with a unified program that aggregates data from various systems to display a holistic view of the health & status of key performance attributes with interactive deck plans and safety overlays.

Celebrity Edge was selected to be the first to deploy the interactive Safety Command Center Interactive Touch Table. The initial launch of the app focused on creating high impact visualization tools for increased situational awareness, including an interactive means for the bridge to view the general arrangement of the ship, key safety overlays as well as features such as drawing tools, timers for monitoring safety teams, navigational data, viewing e-mustering data, and more.

The app encompasses multi-user capabilities to enable remote teams on ships to easily communicate with the bridge and key safety teams, reducing overall response times to incidents onboard.

THE RESULT

Since its initial launch, 900lbs has deployed the application on 10 Royal Caribbean ships throughout the globe and continues to provide support and maintenance for the ships as well as deployment to new ships that enter the market. 900lbs is proud to be a part in working together with EY and Royal Caribbean to implement a digital program that aligns with Royal Caribbean’s dedication towards enhancing tools onboard that improve decision-making capabilities and the safety of its passengers.